FAQs

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Frequently Asked Questions

3-Day Cancellation Policy You may cancel your enrollment within three days after you submit payment to receive a full refund for your deposit. Refunds will be processed within 30 days of cancellation notice. After three days, you will receive a refund minus the deposit.

BLS/CPR & IV Certification: Refunds are not available after the 3-day cancellation period.

EMT Program: Students may withdraw within one week of the class start date to qualify for a refund. Please note that the cost of books, the shirt, vital kit, and Fisdap fees will be deducted from the refund.

Yes, we offer several flexible payment plan options. Please call us or complete our online contact form for further details.

If a whole class is canceled for any reason, you will receive a full refund. This does not refer to cancelled days.

Course FAQ

BLS/CPR Provider

Yes, we can accommodate that request. For additional information, please contact us by phone or complete our online contact form.

BLS Provider Certification equips you with the essential skills needed to effectively respond to cardiac emergencies. It validates your ability to perform life-saving interventions such as CPR and AED use, ensuring that you are prepared to act confidently in critical situations. Additionally, many healthcare organizations and regulatory bodies require this certification, making it an important credential for those pursuing careers in emergency medical services.

Should you not pass the skills test on your first attempt, you will have the opportunity to retake the hands-on portion of the course to demonstrate your competency. Prior to a retake, our instructors are available to work with you on areas needing improvement. You may retake the skills test as many times as necessary to achieve certification.

EMT

The EMT program fee includes an e-book, access to our Learning Management System (LMS), FISDAP testing and test preparation services, one shirt, a Vital Kit, and AHA BLS Provider Card—all valued at approximately $700.

  • A High School Diploma, GED, or equivalent credential
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  • Proof of ninth-grade reading competency
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  • A valid photo identification
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  • Confirmation of being 18 years of age or older

A criminal record will not prevent you from enrolling; however, it may affect your ability to meet certain program requirements, such as obtaining a Fingerprint Clearance Card or EMT certification. The NREMT may also deny certification for applicants with felony convictions. For further details, please refer to NREMT or contact the Arizona Department of Health Services.

IV Certification

While we cannot guarantee universal acceptance, our IV certification is AZDHS-approved and overseen by Dr. Daniel Dawson, a respected emergency physician.

Our IV classes are taught by active paramedics who bring years of experience in establishing IV access in critical situations and on patients with challenging venous access. Their practical expertise makes them among the best professionals to learn from.

Yes, our IV certification program is designed to build your competence and confidence in initiating IV access. You'll receive comprehensive, hands-on training from experienced, active paramedics who specialize in IV placement in critical situations. By the end of the course, you'll have the practical skills and assurance needed to perform IV insertions effectively.